Frequently Asked Questions

Find answers to common questions about our tools and services

General Questions

CoderVib is a platform that provides professional-grade online tools and resources for developers, designers, and businesses. We offer both free and premium tools to help boost productivity and streamline workflows.

No, most of our free tools can be used without creating an account. However, creating an account gives you access to additional features like saving your work history and accessing premium tools.

Account & Registration

Click on the "Register" button in the top navigation menu. You'll need to provide your name, email address, and create a password. After registration, you'll receive a confirmation email.

Click on the "Login" button and then click "Forgot Password". Enter your email address, and we'll send you a password reset link. Make sure to check your spam folder if you don't see the email.

Premium Tools & Payments

We currently accept bKash, Nagad, and bank transfers for customers in Bangladesh. For international customers, we accept major credit cards and PayPal. All payments are processed through secure payment gateways.

Due to the digital nature of our products, we generally do not offer refunds for premium tools. However, if you experience technical issues that prevent you from using a tool you've purchased, please contact our support team and we'll work to resolve the issue.

After your payment is verified (usually within 24 hours), you'll receive access to the premium tools through your account dashboard. You'll find download links, license keys, and access instructions in your orders section.

Technical Support

We provide comprehensive support including technical assistance, installation help, and usage guidance. Premium tool users receive priority support. You can contact us through the support ticket system in your dashboard.

We typically respond to support tickets within 24 hours. Premium users receive faster response times, usually within 6-12 hours during business days (Saturday - Thursday, 10:00 AM - 7:00 PM Bangladesh Time).

Yes, we offer custom tool development services. If you need a specific tool or feature that's not available in our current offerings, please contact us with your requirements. We'll provide a quote and timeline for development.
Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help you.

Contact Support Create Ticket
Quick Support Info

Response Time: 24 hours

Email: support@codervib.com

Phone: +8801314789230